Frequently asked questions
Typically we book our season 12-18 months in advance. We don’t currently take bookings more than 2 years in advance.
Our second photographers and videographers rock! They’re exceptional in their own right and they all run their own successful photography / videography businesses.
For this reason, we will be confirming your second photographer / videographer about a month before the wedding as they all have their own wedding bookings to work with.
If you’re interested in who our regular team is – we always mention who the team was at the top of each recent wedding post.
As much as we seem like energizer bunnies, after 8-10 hours on our feet, we really do need to stop and eat! We only need a main meal (we don’t need entrees or desserts) and we’re more than happy to quickly scoff our meals out the back, but caterers will need a heads up on this.
If you’re interested in some sunset photos (and we thoroughly recommend this!) chat to us about the dinner timings for this. If we’re going to head out during the meal break, we’ll need you guys to chat to your venue about us eating our meals at the same time as you.
After a short meal break – we’re good to go for the rest of your party!
Firstly – we take our commitment to you VERY seriously. Once we have booked in a wedding, we will personally guarantee being there (no sending in an associate at the last minute) unless we are on death’s doorstep. If we just can’t be there, we have an amazing network of incredible photographers and videographers who will step in to capture your wedding. We will use a photographer or videographer who closely matches our look and approach and we will still edit your photos or film so they are as close to our style as possible.
Our bookings are all on a ‘first in, first served’ basis. As dates are limited, we unfortunately can’t hold dates with a pencil booking.
We’ll leave that up to you. In today’s world, cellphones and cameras seem to be a part of every major event. If your guests want to capture the moment for themselves we’ll work around them as best we can.
We really do love Unplugged Weddings though. Where guests put down their cameras. Here’s why.
The guests you invited to your ceremony can enjoy it so much more. When you walk down the aisle you won’t be confronted with iPhones and iPads – but with guests actually sharing the moment with you.
The coverage you get from us isn’t compromised. We’re not having to dodge cellphones and iPads to find a clean angle and our reaction shots of your guests look so much better when they’re absorbed in the experience. Not busy working their cameras.
Just remember you’re getting amazing shots and coverage from us. Let your guests really be present in the moment with you!
If you do have guests who you have a feeling are going to be a bit trigger happy – please ask them to take photos from their seats, rather than roaming about.
15+ years!
Our photography packages and video packages both begin at $4500. For a full pricelist – flick us an email.
Questions for the photo team
We honestly believe there is no such thing as non-photogenic people – just bad photography. It’s on us to make you feel relaxed and comfortable in front of the camera and find the light and angles that work best. For the vast majority of the day, we aren’t directing you at all, so you’ll have plenty of time to warm up to the cameras. When we do give you direction, we lean in to what you’re already doing naturally so you look and feel completely comfortable.
The short answer is no. We’ll do our best to minimise any unlucky blemishes, but we don’t make our clients taller, shorter, wider or smaller; we won’t change anything that is a part of who you are.
Sure do! We’ve got a bunch more info here.
We always have a plan B, and plan C in place for the creative shoot. Usually plan B is “plan A – but with umbrellas” but if it’s really soggy, we will find an indoor location option.
We’re quite excited when we get rainy days – here’s a blog post we wrote that talks about how we work in the rain!
We aim to get you a sneak peek within a week or two after your wedding. Your full collection will be delivered to you in a beautiful online gallery and will be ready between 6-10 weeks from your wedding date. From here you’ll be able to easily download the full set of high res images. You’ll also be able to share the link with friends and family if you choose.
Absolutely. Our Queensberry wedding albums are widely regarded as the best photo albums in the world.
You can also find out more info here.
It’s a team effort. We will chat with you about the look and feel that you have in mind for your photoshoot. Some couples have an exact spot that has significance to them, others have a general vibe but don’t know where to go. Once we have narrowed down your vision, you can leave the final logistics and location scouting to us.
We’re really good at knowing which are the key moments and we are always watching and observing all the smaller wonderful moments that happen on a wedding day. The more we work from a checklist of images, the more generic and formulaic your wedding photos become, so we really encourage you to share your over-arching vision for the day with us in our pre-wedding catchups – and then leave us to it.
The exception to this is a list of the family and friend group photos you want to take. Have a look at our blog post about how best to structure these.
Questions for the video team
The last thing we want is for you to be watching the clock on your wedding day and hoping that all the important bits will be captured. All day coverage means “from the getting ready through until the dancing” – up to 14 hours.
Audio is super important to our storytelling and style of films. So during your ceremony and speeches, we’ll have a complete capture of anyone talking, singing or sharing a poem/reading. But this is for our cameras only. If you want your guests to hear the service, then you’ll need to organise your own audio. (Ask your venue, celebrant or DJ to help you out here if you’re stuck).
We do. (It’s actually the secret sauce to why our films feel the way they do!).
To us, your story is so much more than just a muted video set to a popular song. It’s an intricate weave of spoken audio captured throughout the day balanced with the moods, emotion and energy your day brings. The music we choose supports and accentuates what we already captured on your wedding day. This approach gives you the most cheese-free, genuine and meaningful films we can produce.
If you’ve got a favourite song that does mean something to you both, there are a bunch of places you can incorporate it throughout the day. Your first dance, signing the register, walking back up the aisle, as you enter the reception etc.
Your highlights film will be hosted online and you’ll receive a link to download the full video.
Hollywood filmmakers get months and months of filming in controlled environments to create their 1-2 hour films. We get one day with no script and no re-takes. Hence our films are shorter as a result.
We feel shorter films are a lot more meaningful and involving than a marathon 2 hour long wedding video. Shorter films have stronger stories that will hold your attention throughout the entire film. You’ll watch it more often as a result. It’s like shoes, the more wear you get, the cheaper they become!
That’s a really good question that many couples grapple with. If I could say one thing, it’s this: Don’t think about what you value now, think about what you (and your kids) will value in 5, 10 or 25 years time. That’s when wedding video really comes of age and pays a sweet dividend. But it’s such a great question we even wrote a blog about it. What Your Photographer Can’t Capture and Brides Almost Always Regret. Food for thought anyway.
Your film will take approximately 8-10 weeks to be edited and delivered.
questions no one asked but we will answer anyway
Unfiltered. Unafraid to be themselves. A little bit weird.
Protecting the experience of our couples on their wedding day, so you can be free to just be you. This is not a performance, it’s a party, and we fight to keep it that way.
We actively work to create a stress free experience for you in any way we can – well beyond our role as photographers and videographers. We work behind the scenes with the rest of your vendor team to create a seamless experience for you. We magic problems away before you even know there’s an issue. We tweak timings on the fly and move into plan B, C or D with a moments notice so you don’t have to be continually making decisions on the day itself.
You can do whatever you want on your wedding day! Seek out the ideas and plans that make you super excited and ditch everything else.
The congratulations time after the ceremony. The buzz is high and everyone is at maximum happy!
Amber: Wedding venue owner haha! But seriously… at my venue the ceremony spots would never be in the full sun, the reception lighting would be moody, yet flattering and there would be a killer spot to watch the sun set together.
Jared: An author. I geek out on philosophy and seek to understand where the religious vs secular divide really lies. Tricky conversations always have the most life in them!
Magical, real and epic.
We have a lot of “pinch me” moments when we think “how is this our job?” A few that come to mind – crawling through a cave, knee deep in water to capture glow-worms for Josh and Hannah’s adventure session. Following a groom as he hunts turkeys on his wedding morning. Listening to a song written by a groom for his bride on their wedding day. Watching a bride and groom fully commit to their outdoor dancefloor… in the pouring rain.
Telling unique and interesting stories that give insight into who our couple are as people, not just what happened.
and
Fast paced situations with tricky light 😉 But seriously, we are light geeks who seek out the unusual and know how to work with the less than ideal.